We aim to dispatch within 24 hours of order received. Please allow us 4-5 working days for delivery. If items are out of stock, you shall be notified by phone or e-mail. We use a reliable delivery service with full tracking details available. In some cases a signature will be required on delivery.
We will only deliver to the address where the card used for payment is registered.
Please allow us 7-10 working days for delivery during sale rush.
Note: If you do not receive the order within 5 days please inform us.
All orders placed for delivery within the UK are charged at a flat rate of £4.95 per order. However Europe orders will incur a £10.00 fee to allow for the cost of delivery up to 10KG, if order is more than 10KG postage price will vary.
All made to measure orders will be delivered within 4 weeks of the date of order. We will keep you informed throughout the whole process.
We always try and ensure that all stock is available when ordered. We have high demands for our goods and sometimes we run out of stocks faster than we expect. To avoid disappointment we advise you to order as soon as possible. At the time of dispatch, if an item(s) is out of stock, we try to contact customer by phone or email, please make sure to provide all contact details at the time of order. In case of wrong contact details provided or getting no response from customer, Fancy Fashions reserve the right to cancel out of stock items and send rest of the order.
Customers have cancellation rights of 7 working days starting from day after the goods are delivered. If an item is unsuitable, Please ensure the goods have been returned unworn/unwashed for a refund within 7 days of receipt. For an exchange, goods should be returned within 14 days of receipts, unworn/unwashed. Jewellery items can be returned for an exchange/refund. Please ensure the jewellery item have been returned unworn for a refund within 7 days of receipt. For an exchange jewellery item should be returned within 14 days of receipts, unworn. Refund will be made by Cheque/Card within 14 working days.
FANCY FASHIONS GUARANTEE
If an item is unsuitable then you can send it back for a refund within 7 days of receiving your order and we will be happy to offer a refund. T&C apply.
All items in the catalog are subject to availability. Design, size and colors may vary slightly. Please take note that colors are not guaranteed. Please wash clothes separately. All care has been taken to ensure that the product description & specification are correct at the time of the catalog going to press, however specification and detail may change.